Free shipping starting at 80€
5€ COUPON FOR NEWSLETTER SUSCRIPTION
 
 

Shipping costs

Shipping and delivery


We ship by default only to the countries listed below. Depending on the size of your order, we ship by DHL. You can see the shipping costs in the table below.

If you wish to ship to another country, please write us an email (support@smilodox.com) and tell us the article with the quantity and the delivery address with the country and the corresponding postal code. We will then inform you as soon as possible whether we can also ship to the desired country and, if necessary, inform you of the shipping costs, since we must inquire the shipping option and the costs in advance from our shipping partner.

The dispatch of your items takes place usually over DHL

I. Shipping within Germany:

For shipping within the German mainland we charge a flat rate per order 4,90 Euro. From a gross order value of 80 Euro we ship free shipping.

II. International shipping:

We ship to the following countries:

  • Austria: 8,99 €
  • United Kingdom: 14,99 €
  • Italy: 14,99 €
  • Frace: 14,99 €
  • Switzerland: 16,99€
  • USA: 29,99€

Please note that additional costs (customs, taxes and fees) are incurred for shipments to non-EU countries. For more information about Switzerland, please go to this site: Information on additional fees for Switzerland


In the case of deliveries to countries outside the European Union, additional costs may be incurred in individual cases for which we are not responsible and which are to be borne by you. These include, for example, costs for the transfer of money by credit institutions (e.g. transfer fees, exchange rate fees) or import duties or taxes (e.g. customs duties). Further information can be found at http://ec.europa.eu/taxation_customs/customs/customs_duties/index_en.htm, for example, and on import turnover tax at http://auskunft.ezt-online.de/ezto/Welcome.do, as well as specifically for Switzerland at http://xtares.admin.ch/tares/login/loginFormFiller.do.